Privacy Policy | On Q Analytics

1. Introduction

On Q Analytics ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address and password when you create an account
Payment Information: Billing details processed through Stripe (we do not store full credit card numbers)
Preferences: Settings such as your default sportsbook selection
Communications: Information you provide when contacting us

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, and interactions with the Service
Device Information: Browser type, operating system, and device identifiers
Log Data: IP address, access times, and referring URLs
Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Service
Process transactions and manage subscriptions
Send transactional emails (account confirmations, billing receipts)
Respond to your inquiries and provide customer support
Analyze usage patterns to improve user experience
Detect and prevent fraud or abuse
Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information with:

4.1 Service Providers

Supabase: Authentication and database hosting
Stripe: Payment processing
Vercel: Website hosting

These providers only access information necessary to perform their services and are contractually obligated to protect your data.

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Cookies and Tracking

We use cookies and similar technologies for:

Essential Cookies: Required for authentication and core functionality
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit (HTTPS/TLS)
Secure password hashing
Access controls and authentication
Regular security reviews

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance) for up to 7 years.

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data ("right to be forgotten")
Portability: Request your data in a portable format
Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at datachefjeff@gmail.com. We will respond within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information we collect and how it's used
Right to delete your personal information
Right to opt-out of the sale of personal information (we do not sell your data)
Right to non-discrimination for exercising your privacy rights

10. Children's Privacy

The Service is not intended for individuals under the age of 18 (or the legal gambling age in your jurisdiction, whichever is higher). We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

11. International Users

The Service is operated from the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.

12. Third-Party Links

The Service may contain links to third-party websites (e.g., sportsbooks). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: datachefjeff@gmail.com